If the cleaner is receiving power, but not moving, faulty or old wiring is likely the cause. This can negatively impact pool circulation. Cords can be shortened and reattached, or you can buy a replacement cord if that is the issue. Probably just need to add or replace a few hose floats for this issue. Check the screen to be sure it's free and clear of any debris or sand. 04 Why is my pump noisy? Get to the wall, stops, wont climb and will not go into reverse. The feed hose must be long enough to reach from the wall connection to the farthest point in your pool, with a few feet leftover. You can also open other suction lines, like the main drain, to reduce the flow of water entering the cleaner. Hi Regina, the cleaner does not know if the pool is clean or not, they arent that smart It could be in the wrong cleaning mode. To see if this is the cause behind your jacuzzi not heating, turn the heater breaker off and on. the idea though, is that you only run the cleaner for 3 or 4 hours, and then you disconnect it, and the circulation is returned to normal. The vertical, Automatic Pool Cleaner Troubleshooting Guide. I cleaned the filter adjusted the jet direction and restarted the thing a number of times, still no dice. Visit our pool cleaner parts department for any spares you need, or for more ideas to keep your pool cleaner from getting stuck. How can I get it to cover the entire pool? Unpleasant water causes sore throat, eyes or skin irritation. Too much power to a pressure cleaner can cause it to fly around the pool and tangle itself. That would be the air leak location. Pressure side pool cleaners need about 30 psi to operate. It could be bypassing too much water, and setting the springs onto the higher numbers, will reduce bypass and pull more flow from the Compass cleaner head. My floats dont appear to have water in them but it seems I need to boost the line somehow. Really need help or ideas. Thanks. For some robot filters, fine silty dust will pass right through. It is a genuine item that is supplied by the original manufacturer for use with Jacuzzi spas. 2 reviews of Budget Pool & Spa Tech "I recently had a hot tub repair done by Budget Pool and Spa Tech, and I couldn't be happier with their service. First of all, you should check out the top/bottom valve as it could be damaged or the debris causes obstacles from closing and sealing the ball. Holding it underwater, flip it over and shake a bit to let the air escape. With over 10 years experience in replacing covers for all Jacuzzi models, we are sure to have yours on file. It is also possible that the tail orifice is clogged, if you find it intact and on the tail. If your pool cleaner gets stuck on the main drain cover because its raised above the floor, install a Unibridgeto keep your cleaner from getting stuck on raised floor fittings. Finally, check that the suction valves are open to give all suction pressure to the skimmer connected to the cleaner. Not sure what to do next. Help! First check the Dive Float Restrictor (#1) is in place, which locks into the Dive Float (#2), as seen on our Kreepy schematic parts page, if it is, but it still climbs too high, check that the flow is not too much; a slower speed will reduce the climbing ability, and can be accomplished by using the automatic regulator valve (#10) in the skimmer, where it connects, or by adjusting opening other suction lines (skimmer/main drain), to reduce the flow. If everything up to the power supply plug seems to be working right, the next point you need to test is the cable connecting the Dolphin cleaner to the power unit. Bathroom. Worn tires will reduce speed and wall climbing ability. Hi Marla, the Compass cleaner is made by Jacuzzi, and I dont see any retailers carrying parts for it yet. Disaster strikes and time comes to a standstill if your pool cleaner stops working. Pool Heater Repair: My Pool Heater wont Start! Hi, good question. Is it possible that the valve is bad,i have suction but not enough to move the pool sweep anymore? Hi Robert, does the power box led indicator do any flashing, indicating an error? Any ideas? I cant get it to stay on the bottom. When a cleaner is connected, this created some vacuum pressure, which makes it easier for air leaks to occur around the pump, and the pump would prefer to draw from other lines that are less work to draw from. Hi Kimberly, probably there is some adjustment that can be made, check the owners manual, it could be that the filters need to be cleaned, or the cleaner may be contacting the floor, if very uneven, Im sure there is something that can be done. Leaks can come from three different places - the shaft seal, the union, or the volute . Suction cleaners also need a clean pool filter to move and vacuum well. if depth is More than 7 feet, but less than 12 feet, use 3 weights: one 4 to 12 inches, one 6 feet and one 10 feet from the swivel head. Ideal for use in small pools or hot tubs. A pool vacuum is a relatively simple device in which the swimming pool's pump system is used to draw water through the head of a portable vacuum appliance that scrubs along the bottom and sides of the pool. why is this happening? No leaks or clogs. Slowly pull cleaner from pool with cable, then grasp cleaner handle to fully remove from pool. 2nd in the deep end it will go up and down the floor never transitioning to climb wall and stop after about 10 minutes. How do I adjust the pressure? "url": "https://x1.adis.ws/v1/media/graphics/i/lesl/its-logo-wide", Hi Amber, check the piston to be sure that it moves freely, sometimes some grit gets stuck in there, or the piston gets into a bad angle and wont slide freely in the chamber. if you have a chewy dog or wild animals about. I have a kreepy krauly and I am closing my pool. Jacuzzi Pool Equipment Discover pro-grade performance with a complete line of reliable and durable high-performance pool pumps, filters, heaters, cleaners, and salt systems. Hi George, what you describe is not uncommon, most people have to do the same. Use the pool brush (great exercise), to brush the pool early and late in the day, when its not so hot outside. Hi, Rocks or sand can lodge in the wheels of a pressure side cleaner, preventing movement. This operation will necessitate the use of your pump. So its sucking up dirt. And, sand and De filters can also bypass debris back to the pool from a missing or misaligned o-ring in a push pull slide valve, or spider gasket in the filter multiport valve. sanitization. I would suspect the top wheel on the P825, but not sure. I have read several comments about too much pressure. Verify the booster pump is operating, and the filter and pump are turned on and running. This should free the Jet Valve System of any debris. If I lift up the base off the bottom a couple of times it will start to vacuum again but eventually within 15-20 minutes it will stop again. "headline": "Automatic Pool Cleaner Troubleshooting Guide", My sharkvac is getting high ventered on the pump water intake drain on the bottom of the pool. Worn footpads or seals can also reduce cleaner speed and cause it to stick to the pool floor. FAQs. A good troubleshooter tip to finding air leaks is use shaving cream around suspected leak areas in front of the pump (see above), and see where it sucks in. If it is missing, there may be obstructions in the cleaner. If not, follow the hose until it meets the lower ring, or manifold, and try to unclog the orifice there. Secondly, make sure that the wheels are properly adjusted and not missing teeth or any small parts. As they say The problem lies where the power dies, so if not at the outlet, then we cast suspicion onto the electric plug/cord, the power supply box and FUSE, and the cleaner floating power cord, plug end, and cleaner end attachment. Each product has been expertly engineered and crafted with pool owners in mind. The owners manual defines the blinking It could be a motor issue, or possible a cord issue. 2. Hi Mike, I dont think you mean Pool Vac which is a suction cleaner, but you have a booster pump type of pressure cleaner, I presume? Hi Angie, check that the hose floats are in the right position, and that the hose sections are all tightly joined. Its vinyl pool. Change the direction or cleaning pattern of the cleaner if its stuck in a corner of the pool or stuck up against a step. pump regulatory changes . POOL CLEANER INFORMATION. As a last resort, place a small boulder in the area, or shorten the pool cleaner hose. You may find other tools in your shed that are sized just right, to fit inside of the part, grabbing it so you can turn it, perhaps pruning shears or something else of the right size and shape If that doesnt work, you may have to end up destroying the part, to remove it. Ideally, the hose needs to reach from the skimmer to the farthest point of your pool, and still have a few feet to spare. It runs slow on filter mode (sand filter) but it runs properly while backwashing or running water to waste. Have a Polaris 9350, which I have been using since I opened the pool about 10 days ago. Why wait around for your pool cleaner at home when you can clean your pool regardless of where you are With the convenience of iAquaLink app control for on-the-go cleaning and remote control capabilities, the Polaris EPIC 8642 iQ offers enhanced maneuverability with a tighter turn radius and greater agility to propel the cleaner up walls and over obstacles. FREE delivery Feb 9 - 14. Another option is to use a skim vac plate (made to fit your skimmer) with a 90 elbow on top, so that your skimmer basket catches the debris, not the pump basket. 02 Why does my pump run continuously? It can also happen when a cleaner gets stuck, if suctioned tightly to the pool floor. Is this normal? Hi there ah you have an old Baker Hydro skimmer, it sounds like. Worn footpads or seals can also reduce cleaner speed and cause it to stick to the pool floor. It can also be a tangled power cord. 5. You can also make adjustments to the thrust jets, on the bottom rear of the cleaner, loosening the screws and pushing the jets both to 10 oclock, or both to 2 oclock, or one at 10 and one at 2, will all change course or direction of the cleaner, which can solve step climbing, or getting stuck issues. As a last resort, place a small boulder in the area, or shorten the pool cleaner hose. Lately it has been spraying outside the pool and even getting stuck on stairs and acting like a fountain shooting water onto the deck. First step - check your pump strainer basket and impeller. "@context": "https://schema.org/", I have an aquabot and it is spitting all the dirt back out of the top of it. The hot tub spillway runs 0900-1030 too. Theres a lot of suction when I place my hand on the pipe flowing into the filter however as soon as I connect the kreepy it slows down & looses pressure then after a while gains pressure but has lots of Air bubbles coming out of outlet back into the pool. Utilizing patented technology. If Zodiac MX6/MX8 is not climbing your walls, ensure the flow is correct by counting wheel speed. Hello I have a vacuum. I GOT YOU COVERED! Check also that pump basket and impeller are clear, and pool filter is clean. Perhaps they are both slacking off! They are mainly used if the pump is just way too powerful, and opening other valves (main drain or other skimmers) is still not enough, to keep kreepy from sticking to the pool floor. Older styles also had ball bearings that went missing, or the internal spring may be faulty. You can rotate them side to side, or flip them around. If it starts, cleaner starts moving around . Zodiac Pool Cleaners Brochure. What you have to do is put the pool pulse on the end of the hose . They also may kind of float around the floor, not contacting all surfaces, when the booster pump water pressure is low, usually from a clogged inline strainer, or sometimes something jammed in between the wheels, or an internal blockage that keeps the wheels from moving. It was working fine, but now when I plug it in, the red light comes on showing direction (floor or floor/wall) and then the cleaner starts working for a few seconds or minutes and then the unit goes dead no red light, no error code, nothing. Hi Dan, I would suspect an air leak in the system, either in the vacuum hose, or in the pipe coming into the pump, or around the pump lid. Shop Bathroom Products; 1-Day Bath and Shower Remodel; Professional Trade Services; . Hi, if you check the handle on top, it should be diagonal across the top, and locked in place. Schedules: Pool pump is on 0900-1500 (6 hrs) daily, cleaner is on 1100-1300 (2 hours) daily. If you have a sand filter, I would use a sand filter cleaner, or change the sand if its been awhile. Established in 2005. But when I hold it slightly above the floor the wheels turn the amount of revolutions I would expect. We bought a new shark. If the thrust jet is in a 9 or 3 oclock position, this will create a circular pattern, which may cause tangling. I would definitely hire him again!" See more $75/consult estimated cost View profile 2. Turn off the pump and check the tightness of the strainer lid on the pump. Tons of suction, but the vacuum just isnt moving around the pool (or at all). Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is . Ive seen pool guards for in ground pools that attach to the sides of the stairs. I have a legend platinum cleaner. Marin Pool Service 101 Pool Cleaners, Pool & Hot Tub Service Serving Novato and the Surrounding Area Closed Request a Quote Bay Area Spas 63 Pool & Hot Tub Service Serving Oakland and the Surrounding Area Closed Request a Quote Clear & Clean Spa Service & Repair 51 Pool & Hot Tub Service Serving San Francisco and the Surrounding Area Closed I recently purchased a Kreepy Krauly for my new pool, but upon installation using the dedicated vacuum port, I realized that the bottom of my skimmer does not have a spot to install the automatic regulator valve. If not, you'll have to purchase a new one. Suction Pool Cleaner started running slowly after new (stronger, from 1 hp to 1.25 hp) pump motor was installed. Third, check that the hose is balanced, and the kreepy is sitting at a 45 degree angle to the floor. Learn More When I push to turn it on, it usually turns red and starts the cleaning cycle. 3. Need help troubleshooting what is wrong with your sump pump? Suction cleaners bring debris into the pump basket, which is supposed to trap the big debris, and the dusty stuff passes thru and gets trapped by the filter. So, either your driver motor is not turning on, or it is turning on but is not engaging something, starting from the small T pin on the motor spindle, to the tightness of the belts, or small missing clips or parts that prevent movement. I have a Polaris 9650iq. }, Powered by the pressure side of your pool pump system, pressure side pool cleaners dont use your pools filtration system to filter out debris. What can be wrong. A clogged basket or dirty filter are the two main causes for a sluggish suction side cleaner. Additional hose floats can be placed on the 2nd and 3rd hose section if needed. The thrust jet and sweeper tail should shoot water 1520 feet. If, after that period, your water is still cold, try the solutions for when your hot tub won't heat up, such as resetting the heater and checking your sensors and thermostat. Or the filter canister is full, or the tires or brush is worn. You could try a different drain cover perhaps, a lower profile grate that lays flatter not sure what would work with your current drain make/model, but you want to be sure not to make the drain unsafe, to prevent any entrapment hazard. The floating power cord for your robotic pool cleaner should be firmly plugged into the power supply transformer, which is plugged into an outlet. My problem is my vacuum works well for a period of time but then gets slower and slower until it stops. Having worked in the pool industry for several years now, Abby and I decided that 2023 would be the year that I would go out on my own and launch Summit Aquatics. If they are gasketed, with an o-ring, Teflon lubricant can be used (or Silicone, actually better) to help seal up the oring or gasket. (2023) J-300 Owner's Manual. When the piston is in a position blocking off the rear jets and only allowing water in the front jets. Behind the scenes is a lot of cuddles and play time. One should be placed just after the back-up valve, which should be about 30 from the cleaner head. Hi Matt, are you using the compression adapter, the blue threaded adapter to connect the hose to the regulator? Now, it is flashing red and will not turn on. "mainEntityOfPage": "https://blog.intheswim.com/automatic-pool-cleaner-troubleshooting-guide/", Hi Jason, it may be that the new pump is too powerful for the filter size, and this has raised pressure, and when you add the strain of a suction cleaner on the other side of the pump, it just gives up. You should be able to fix most issues on your own. Don't forget to rinse them after. Clean those areas manually with a pool brush. Check all the belts and pulleys for proper position and tension, and the wheels for proper alignment and movement. Hi Brian, only bad if the (suction) cleaner sucks in air. To fill the hose, push it straight into the water, hand over hand, or hold it over the pool return line. What should I do? Is there a separate main drain valve or second skimmer that can be throttled? Others are spaced out along the line, but 2 or 3 are underwater at all times, to keep the hose more or less vertical. The impeller fan should spin for 10-15 seconds (youll hear a soft, high-pitched whine), and the tracks should move forward, then reverse and go backward. That said, watch out for tiny particles making their way inside the cleaner through the filter as well. Additionally, use the test meter to check that the power is reaching the motor. Reduce the speed of the cleaner if it jams on convex or concaved spots on the pool floor. Flat head with clip on brush. Pool Cleaners, Pool & Hot Tub Service. We offer swimming pool artificial rock staining and recoloring, acid wash, tile repair, deckoseal and mastic. Rotate the wheel tubes by hand, and should rotate freely with slight resistance. Check the belts (380 model). Once the PV brushes are soft and pliable, the robot should start lying flat on the bottom of your pool. Optimum Pool & Spa, LLC Top Pro Very good 4.6 learn more. If the cleaner is going behind ladders or handrails and getting stuck, use a ladder guard. It could also be related to the placement of the hose weights and/or hose floats, a weight placed closer to the head may be needed. Put it back in the pool and its still doing the same thing. Making adjustments to the cleaner pattern as described above may produce different results, allowing the cleaner to make a better approach to the wall. Covid-19 & Pools COVID-19 RESOURCE. Any idea on why it moves outside of the pool in the air when lifted up but not when the wheels touch the ground. Powerful pool pumps create strong water flow, which can cause your suction side cleaner to move faster than normal. Step 1 CLEAR DEBRIS - Clear away all debris in and around the motor's air vents at the base of the motor. What can I do. Jul 14, 2020. Or there could be problems with the drive motors, drive belts, or other mechanical issues, with the cleaner or with the power supply. Inspect your cleaner hose, each section for holes, and be sure they all fit tightly together. Can the inner parts be bad on the valve not allowing it to suck enough? https://www.youtube.com/watch?v=v9zotdJKZss&feature=youtu.be see this video on how to do the out of water self test. after removing the basket from the skimmer, there is a horizontal pipe on the pool side and a horizontal pipe on the deck side, but nothing on the bottom. Then after about 5 or 10 minutes it just stops. On our Polaris turtle cleaner it wont turn directions. The brushes and climbing rings were torn and pretty worn from the previous homeowner so we thought that was the issue so I replaced those parts. Ive been having an issue with my vacuum tangling around the bottom of the a-frame stairs in my above ground pool. TROUBLESHOOTING SAND FILTERS: Inspect. When you notice your pressure pool cleaner not moving the first thing to do is to check the booster pump.
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