This is not my first experience of this hospital not checking information relayed to them by 111. Please be assured that your kind comments have been shared with the team and senior management who will be pleased to hear of them. The trust has responded well to the Keogh review in 2013. Managers appraised staffs work performance to provide support and monitor the effectiveness of the service. What's the least amount of exercise we can get away with? Also thank you to the lovely staff of russells hall A&E. Clinical observations were not undertaken in a consistent manner. We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels: Outstanding we have taken enforcement action. There are a number of areas of good practice in the trust, which should be encouraged. People told us that they knew how to make a complaint if they needed to; however people we spoke to told us that they did not have any complaints. nhs.uk WebMaps & Directions. The BBC is not responsible for the content of external sites. There was still a lack of accountability for the safety of patients pre and post triage who were located within the waiting room. Russell Medical | 256.329.7100 | 3316 Highway 280, Alexander City, Alabama 35010, Russell Medical Orthopaedics & Sports Medicine. One staff member said, "I am proud to be working for this trust.". Staff documented oxygen saturation (SpO2) scores in National Early Warning Scores (NEWS) and recording of patients vital signs in majors had improved since the December 2017 and January 2018 inspection. The trust MUST ensure that staff record an accurate, complete and contemporaneous record of the care provided to patients. Weve put some small files called cookies on your device to make our site work. Again thank you and i would recommend this hospital to all my family and friends. Browser Support Whilst some of the core service areas within the trust required improvements in leadership, we found the executive team and the trust board had a clear focus on improvement and as such we rated this trust as good for its overall leadership. Inspection Report published 15 March 2011 for Russells Hall Hospital - PDF - (opens in new window), Published The Dudley Group NHS Foundation Trust, Download full inspection report for Russells Hall Hospital - PDF - (opens in new window), Published We specifically looked at the safe aspects of our key lines of enquiry within the emergency department at Russells Hall. Covid-19 Release of Information Call Line: 256-215-7461 []. Patient Experience Team. We further focussed on the areas of assessing and responding to patient risk, nurse staffing, medical staffing, leadership, governance and risk management. The diagnostics service did not have enough allied health staff with the right qualifications, skills, training and experience to provide the right care and treatment. We have shared your feedback with the lead nurses for A&E, AEC and Imaging for distribution to the teams concerned, who Im sure will be delighted to receive them. Visited Accident and emergency services on April 2022, Report review titled Kind staff as unsuitable, Thank you for taking the time to tell us about your experience at our hospital and rating our services as 5 star. Read about our approach to external linking. a poor culture and working environment where some staff told us thatthey felt fearful and disempowered. In partnership with the Choose Well campaign, we are helping you get the best possible treatment by selecting the service that is right for you. Of the 14 trusts inspected under the Keogh review for the quality and safety of their services, The Dudley Group NHS Foundation Trust was one of only three trusts that were not put into special measures. visibility, This means that some features of Care Opinion won't work, We recommend you enable JavaScript in your browser and then. [Very happy with 'Staff skills'] review titled Amazing staff can't thank them all enough! The wait to speak to someone was really daunting, but I know staff were rushed off their feet and was polite when asking for an update. Ben and Luannes extraordinary act of generosity reflects a caring family who are great supporters of Alexander City, the Lake Martin area, and the medical community in Alabama. It is pleasing to read such lovely comments regarding the care your Grandmother received from our staff in A&E and AEC along with the team who carried out her X-ray. ), Provide SDEC services at least 12 hours a day, 7 days a week, Provide an acute frailty service at least 70 hours a week, with the aim to complete a clinical frailty assessment within 30 minutes of arrival in the ED/SDEC unit. As a long-standing member of our hospital board, Mr. Russell has been instrumental in our strategic plan and steadfastly supports our vision to become a regional hub for geriatric medicine. At least one standard in this area was not being met when we inspected the service and, Find out more about our inspection reports. The trust must review its capacity in phlebotomy clinics as this is seen as insufficient. I'm so glad we've chosen Russells Hall as our hospital to give birth in. If they had only checked the information sent over from 111 firstly, listened to what my symptoms were when they asked, they would have known whether I needed to be isolated when I got there. Wed also like to use analytics cookies. WebRussells Hall Hospital is an NHS general hospital located in Dudley, West Midlands, England, managed by the Dudley Group NHS Foundation Trust. WebAt Broward Health Medical Center, we are dedicated to the health of the communities we serve. DY8 4HZ, In It is great to hear that you received excellent care and treatment in AMU and Ward A2. The emergency department (ED) includes a paediatric ED and both provide care for the population of Dudley, Stourbridge and the surrounding towns and villages, 24 hours a day, seven days a week. WebWe offer a 24 hour stroke service at Russells Hall Hospital. Dudley (01384) 456111, Provided and run by: She was sent to AEC where she waited a short while for bloods, had a feinting episode whereupon the alert buzzer was called and the staff excelled in providing emergency care. Although the centre is located within Russells Hall Hospital, the service is provided by a company called Malling Health. You Are Here: unblocked sticky ninja east london walking tour self guided aec russells hall hospital. Inspection Report published 4 July 2012 for Russells Hall Hospital - PDF - (opens in new window), Published visibility, Russells Hall Hospital / Accident and emergency, This means that some features of Care Opinion won't work, We recommend you enable JavaScript in your browser and then. I have a very long way to go but they made me feel that I'm worthy to be better, so thank you. the service isn't performing as well as it should and we have told the service how it must improve. Staff were not always using clinical judgement alongside NEWS scoring criteria. For minor illnesses like a sore throat, hangover or grazed knee, self-care is the best choice. the service is performing exceptionally well. 1 April 2021. The emergency department (A&E) is busy and overstretched. Staff understood their roles and responsibilities under the Mental Capacity Act 2005. This affected the safety and management of patients. All the best and take care. WebFind a Physician or Specialty. Went here with my young daughter, to A and E, all staff were very helpful and kind. 5 years ago, My nan was brought up to A&E on the 30th November 2017 she came by ambulance and was treated with such care and consideration, we were very impressed by the speed of the service. The ambulance triage area was functioning more effectively with clear and appropriate medical input and leadership. All rights reserved. These conditions related to the management of patients at risk of deterioration and the arrangements for assessing and triaging patients. The trust MUST ensure there is sufficient numbers of staff, who are suitably trained and competent, to care for the number and acuity of patients. We rated it them as requires improvement because: Published After completing the form and handing it in, the receptionist seemed alarmed and asked about my symptoms. I told the receptionist who then asked if I had taken a LF test and I said I had and it was negative. I'm feeling more optimistic about my treatment. Russells Hall Hospital We will publish a report when our review is complete. For more information on ratings, please visit medicare.gov. Our rating of well led was requires improvement overall. They litteraly saved his life after he had severe croup which came on suddenly on Tuesday 23rd may 2022. Russell Medical has been accredited by The Joint Commission since 1959. We have 11 permanent physician associates and one rotational physician associate in our department. We received information from the trust and other bodies monitoring the trust. We are thrilled to hear that staff were able to put you at ease during what must have been a difficult time for you. The staff in A&E were very friendly and helpful and in no time at all, had my wound washed, stitched and dressed. Some patients told us that they were uncomfortable staying in these areas for longer periods due to the design of the areas and the number of temporary staff who worked in the areas. Our rating of safe was Inadequate overall. There are daily reviews by consultant from 8am in AMU, RAB and AEC, seven days a week including bank holidays. Each report covers findings for one service across multiple locations, an inspection looking at part of the service. The BBC is not responsible for the content of external sites. there are some services which we cant rate, while some might be under appeal from the provider. the ability for patients to be assessed, diagnosed and start treatment on the same day, improving patient experience and reducing hospital admissions, avoiding unplanned and longer than necessary stays in hospitals, resulting in lower risk of infections and de-conditioning for patients. Russells Hall Hospital 3 years ago. The national SDEC model builds on previous improvement work in ambulatory emergency care (AEC) services across the NHS, with the aim of providing a consistent approach to patient pathways. 4688/4676) Lisa Evans-Dimmock. One of the questions was about peoples experience of the service, 382 said 'great', 108 people said 'satisfactory' and 13 people commented 'poor'. Patient Experience Team. Between October and December 2010, 507 surveys had been completed. Tell us what was good and what could be improved, say thanks or call for change Suspended ratings are being reviewed by us and will be published soon. The hospital states this is the largest donation in Russell Medicals history. This was based on our findings of previous inspections and to monitor compliance of the conditions that we had previously imposed on the trusts registration. Thank you for taking the time to tell us about your experience at our hospital and rate our services I'd also like to thank the cleaning staff lady who alerted a nurse for me when I couldn't reach the emergency button because my son was in a comfortable position where was just about able to breathe. ADVERTISEMENT: Services or products are not endorsed by the Trust. What we found is summarised within the overall summary. The Russell Legacy Project allows us to grow services centered on the largest sector who are in need of healthcare services, those citizens 65 years and olde.. Click here for the news and events happening at Russell Medical. B65 8DA, In People told us that they were happy with the care that they had received at the hospital. review titled Genuinely kind and helpful staff, review titled Poor communication at reception. WebRussell Medical serves patients in a seven-county service area, including Tallapoosa, Coosa, Elmore, Talladega, Clay, Lee and Chambers counties. Same day emergency care (SDEC) is one of the many ways the NHS is working to provide the right care, in the right place, at the right time for patients. Visited Children's & Adolescent Services on May 2022, Report review titled Amazing staff can't thank them all enough! psychotherapist for the kindness they showed me. I want to especially thank the In AMU, you will also be reviewed by therapy services if necessary. After firstly being admitted with a cellulitis infection in my left leg Report review titled Outstanding as unsuitable, Thank you for taking the time to share such fantastic feedback about you daughters experience in the Emergency Department at our hospital. The electronic tracking system did now allow for patients to be assigned correctly within the department but staff did not monitor this effectively. Pensnett Road, Dudley, West Midlands, DY1 2HQ. Call our main line for general inquiries. the service is performing badly and we've taken enforcement action against the provider of the service. You can also view all doctors across all Russell Medical locations or call for a referral locally at 256-329-7149 or toll free at 1-800-329-DOCS. Rainbow Unit is a two-storey facility with an acute assessment unit on the ground floor with 22 spaces and eight monitored beds. Russell Medical is a progressive, not-for-profit, acute care facility serving the needs of east Central Alabama. WebRussells Hall Hospital, St. James's Russells Hall Hospital is an NHS general hospital located in Dudley, West Midlands, England, managed by the Dudley Group NHS Foundation Trust. The Acute Medical Unit at Russells Hall Hospital, in Dudley, will treat seriously unwell patients and help to reduce winter pressures on health services. AMU has junior doctors in various stages of their training, including FY1, FY2, Core Medical Training (CMT), Acute Care Common Stem (ACCS) trainees and Trust doctors. Russells Hall Hospital She was given a bed and was seen by a Consultant who she wishes to thank personally for their kindness and excellent bedside manner, they were amazing. Thank you for taking the time to post feedback about your recent experience with the Ambulatory Emergency Care (AEC) Unit at Russells Hall Hospital. there are some services which we cant rate, while some might be under appeal from the provider. Inadequate People told us that staff had told them what was happening, so they were fully aware of what investigations or treatments they were waiting for and what their treatment would be. It is great to hear that you received excellent care and treatment in the Day Surgery Unit. I would recommend you, thankyou again. NX West Midlands. 3 December 2014. [Very happy with 'Treatment'] Our rating of responsive was requires improvement overall. I was treated with so much dignity and respect that I left feeling supported and cared for. It is great to hear that you received excellent care and treatment from the staff who attended to you during what must have been an anxious time for you. Bed & Breakfast []. For the latest COVID-19 information from the Alabama Department of Public Health, call 211. (Purple), High WebThe programme gained charitable status (registered number 518586) and was renamed Action Heart in the late 1980's. Video, Russian minister laughed at for Ukraine war claims, Latest news and updates from the West Midlands, Harry: I feared losing memories of mum during therapy, US-made cheese can be called 'gruyere' - court, AOC under investigation for Met Gala dress, The children left behind in Cuba's exodus, Alex Murdaugh's legal troubles are far from over, Saving Private Ryan actor Tom Sizemore dies at 61, Walkie Talkie architect Rafael Violy dies aged 78. Patient Experience Team. The Trust also provides community services for adults (including sexual health) and End of Life Care. The numbers of reporting radiographers available could not meet the reporting demands of the service. Outpatient services are also provided at the Corbett and Guest hospitals. We noted that the trusts action plan to address the concerns following the Keogh review had been put into place and signed off. AMU operates closely with ED and admits medical patients 24 hours a day, seven days a week. The main role of AMU is to provide you with an initial assessment, investigation and treatment for admissions with medical problems. 12 July 2019. 3136/3139) Vikki Thompson, AMU (ext. As a long-standing member of our hospital board, Mr. Russell has been instrumental in our strategic plan and steadfastly supports our vision to become a ALEXANDER CITY, Ala. (WSFA) - Russell Medical Center in Alexander City announced a multi-facility expansion project. We attended the emergency department (ED), the Immediate Medical Assessment Area (IMAA) and the A2 ward (a short stay ward). AEC can be a busy unit, but we aim to make your journey through the acute unit as smooth as possible. These were: Further information in relation to the 19/20 CQUINs can be found below: Ambulatory emergency care guide: same day emergency care clinical definition, patient selection and metrics, Same Day Emergency Care CQUIN specification, Same Day Emergency Care CQUIN 2019/20 audit collection tool. The care I received from start to finish was exceptional. Yes these are difficult times and I understand pressures but that is no excuse for not retaining professionalism. With his familys legacy gift, this vision will become a reality, said Peace. 17 October 2018. It will also help create the Benjamin Russell Endowed Chair in Geriatrics, by the University of Alabama System Board of Trustees, pending an approval process to be held by the medical director of the advanced care facility. I then come down with a pneumonia on my chest. aec russells hall hospital. Russell Medical is a progressive, not-for-profit, acute care facility serving the needs of east central Alabama since 1903. We found that appropriate support was offered to ensure that people received the nutritional meals and fluids that they needed. Some staff raised concerns regarding incidences of poor leadership style from some of the executive team. WebRussells Hall Hospital jobs Sort by: relevance - date 19 jobs Cleaning Supervisor Mitie 2.9 Dudley DY1 11.14 an hour Full-time Responsible for a front of house catering team, Share your experiences of UK health and care services, Default Published Mitie is a facilities management company, and Sue Lowe, from the Unite union, said staff employed by the firm worked throughout the hospital on boilers, ventilation and other services. The Dudley Group of Hospitals, which runs Russells Hall, said it was proud to have protected patients, visitors and staff throughout the pandemic and had some of the lowest rates of hospital transmission of Covid-19.
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